About Resound Networks

Who We Are & What We Believe In

Resound Networks strives for excellence in every area of our work. From customer service to affordable pricing to the latest technology, we work every single day to improve our offerings.

High Quality Communication Services

We have work because our customers value our high-quality communications services.

We deliver superior customer experiences through our products and our actions. Everything we do we build on a strong network, systems and process foundation. The quality and reliability of the products we deliver are paramount. Customers pay us to provide them with services that they can rely on.

Integrity Is At The Core Of Who We Are

We believe integrity is at the core of who we are. It establishes the trust that is critical to the relationship we have.

We are committed to do the right thing and follow sound business practices in dealing with our customers, suppliers, owners, and competitors. Our competitors are not our enemies; they are challengers who drive us to improve. We are good corporate citizens and share our success with the community to make the world in which we work better than it was yesterday.

Focus Outward On The Customer

We focus outward on the customer, not inward. We make it easy for customers to do business with us, by listening, anticipating and responding to their needs.

We know our products and can explain them to customers. We focus on fundamental execution. We are accountable and we follow through with a sense of urgency. We know that having the highest ethical standards is a competitive advantage.

Best Is Our Strength

We know that bigness is not our strength, best is our strength.

Bureaucracy is an enemy. We fight every day to stay ``small`` and keep bureaucracy out. We're more agile than companies a fraction of our size because we act fast and take risks every day. We see crisis and change as opportunities, not threats. We run to crisis, not away. Change energizes us. We work hard, take action and take personal accountability for getting things done. Our actions produce measurable results.

Teamwork

We know teamwork enables us to serve our customers better and faster. We embrace diversity and personal development not only because it's the right thing to do, but also because it's smart business.

We are driven not by ego but by accomplishments. We respect and trust one another, communicating openly, candidly and directly since any other way is unfair and a waste of time. We voice our opinions and exercise constructive dissent, and then rally around the agreed-upon action with our full support. Anyone of us can deliver a view or idea to anyone else, and listen to and value another's view regardless of the title or level. Ideas live and die on their merits rather than where they were invented.

Our Corporate Values

Everything we do is built on the strong foundation of our corporate values.

We work 24x7 because our customers depend on us 24x7. We know our best was good for today. Tomorrow we'll do better.

The Resound Family

We do not view our customers as individuals who just pay their bills. We view them as stakeholders in our company, responsible for our growth. When customers come to Resound Network they do not just matter for today, they matter to us forever. That is why we call ourselves The Resound Family.

We believe there is no greater joy than to watch our products and services help local businesses and families achieve their goals and succeed in their endeavors. We are a customer first company, and work every day to improve our customer’s experience.

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Excellence & Professionalism

At Resound we believe that our customers should expect nothing less than excellence and professionalism from their Wireless Internet Service Provider. We have heard horror stories of other providers keeping customers on hold for hours at a time, or offering enormous windows when service representatives could stop by for scheduled maintenance.

Excellence and Professionalism is not just what we believe in, it is who we are. We employ only the highest qualified, background checked individuals. Our employees work around the clock to make sure our product is the absolute best it can be. So do not become another number to the major corporations, join the Resound Family and experience first hand the difference that personalized attention can create.

Satisfaction Guaranteed

Other companies have satisfaction guarantees, so what sets us apart? In short, we are locally owned and operated. Therefore, our company’s values and core beliefs are family-oriented and based off of those of our owners.

If problems exist we promise to fix them not only in a timely manner but at no cost to you. We believe that customer satisfaction is the cornerstone of any successful business, and when it comes to something as important as reliable wireless internet we will go well beyond the competition to make sure you are happy in every way.

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