Connectivity Assistance Fund

Need Help Staying Connected?

When unexpected challenges arise, Resound may be able to help.

Because Staying Connected Matters

Internet is more than a utility. It's how we work, learn, access healthcare, stay informed, and keep in touch with the people who matter most.

At Resound, we're committed to serving the communities where we live and work. We understand that unexpected challenges can happen, and a temporary setback shouldn't always mean losing access to essential connectivity.

The Resound Connectivity Assistance Program was created to provide temporary support for eligible customers facing short-term financial challenges. Our goal is simple: help our neighbors stay connected while they work through life's unexpected circumstances.

How Assistance Works

Every situation is different.

After you submit your request, our team will review your account and the information you provide to determine whether assistance may be available.

Support may include:

Temporary bill assistance
Payment flexibility
Payment arrangements
Plan recommendations that may lower monthly costs
Other available assistance options

You may qualify if:

You've been a Resound customer for at least 12 months
You're experiencing a temporary financial hardship
You've recently experienced a job loss or reduction in income
You've had an unexpected expense or emergency
A medical or family situation has affected your finances
You need short-term assistance to maintain your internet service

Apply for Assistance

Tell Us About Yourself

First Name

Last Name

Phone

Resound Networks Account Number

Service Address

Tell Us About Your Situation

Checkboxes

I certify that the information provided is accurate to the best of my knowledge. I certify that the information provided is accurate to the best of my knowledge.

I understand that submitting a request does not guarantee approval. I understand that submitting a request does not guarantee approval.

The Resound Connectivity Assistance Program is intended to provide temporary support during periods of financial hardship. Assistance is subject to eligibility requirements and available funding.

Assistance Fund FAQs

What happens next?

Submit your request using the form below.
Our team will review the information provided.
We may contact you if additional information is needed.
You'll be notified once a decision has been made.

Does submitting a request guarantee assistance?

No. Each request is reviewed individually based on eligibility requirements, available funding, and program guidelines.

How long does the review process take?

Our team reviews requests as quickly as possible and may contact you if additional information is needed.

Will my service remain active while my application is being reviewed?

Submitting a request does not automatically prevent service interruption. Customers should continue making payments whenever possible and remain in contact with Resound regarding their account.